Your privacy is very important to us and we take your concerns seriously. We abide by the UK and EU rules on data protection. If you have any queries regarding privacy, please contact us on telephone number: 01582 678 000.
We believe you should know as much as possible about our practices so that you are able to make an informed decision as to whether you wish to use our services.
This policy applies to our site at www.icon-office-furniture.co.uk (the ‘Site’) and describes the information we collect and what may happen to that information. The policy refers only to information collected from the Site and does not apply to any third party sites for which links might be provided from the Site.
The information we collect:
As part of the normal operation of our services, we may collect basic login data (e.g. name, address, email address, contact telephone number) if/when you register with us. In some circumstances we may require some additional financial information, e.g. credit card details.
How we use your information:
Your information is used for internal purposes. We use it to identify our customers and to send order confirmations. We collect delivery and billing information (i.e. billing/delivery addresses, phone number) at the checkout page in order to process your order and to contact you in the event that there is a problem with your order. We use financial information not only to check your name, address and other information, but also to bill you for the use of our services.
If you send us correspondence such as emails or by letter, we may collect such information and place it in a file which is specific to you.
By using the Site and placing your order with us, you are consenting to the collection and use by us of your personal information. You should note that we may use the information we have collected about you to contact you and deliver information to you about our services generally. If you do not want us to contact you, you may choose to ‘unsubscribe’ from these communications (see below for details).
Cookies:
We use data collection devices such as ‘cookies’ on certain pages of our site. These are small files placed on your hard drive which help us to provide customised services to you. Certain features of the Site are only available where cookies are used.
Most cookies are ‘session cookies’ and they are automatically deleted from your hard drive when you leave the Site. You may be able to set your browser up to refuse our cookies, but this may mean you can’t use some features of the Site.
Third Parties:
Whilst we do not, as a matter of policy, sell or lease your personal information to any third party, the following describes some of the ways that your personal information may be disclosed.
We will provide your information to third parties when it is necessary for processing your order and facilitating delivery.
We may disclose your information if we are required to do so by any government or judicial authority if we, in our sole discretion, believe that such disclosure is necessary or appropriate having regard to any legal proceedings, or investigation into any unlawful activity.
We may also submit your information to research companies, parenting companies, sister companies or affiliates.
Accessing, reviewing & changing your personal information:
You can review and change the information which you have submitted to us, including:
Your name
Your email address
Your postal address
Your contact telephone number
Changes may be made through the dealer area.
On written request, we will remove your personal information from our database, however, you should note that whilst we will endeavour to remove all your information, legal and technical constraints mean that we cannot guarantee to remove your information completely.
Security:
We use various security techniques to protect your data from unauthorised access from within and outside our organisation, but the nature of the internet is such that we cannot guarantee complete security.
Changes to this Policy:
We reserve the right to change or add to this policy at any time. If we decide to make any changes, we will detail those changes on this page and will also highlight the fact that changes have been made on our home page. However, if you do not use or have not used the Site for some time, we recommend that you check the current policy carefully, to ensure that you are aware of any changes to the type of information we collect, how we use it, and the circumstances under which we would disclose it to third parties.